These cookies ensure basic functionalities and security features of the website, anonymously. But Elation … they listen.Necessary cookies are absolutely essential for the website to function properly. “Most companies will say they want to hear user feedback, but they don’t really want to hear it,” said Dr. Our users were happy to hear that feedback from our last community event helped us develop new features in our past several releases. As always, we take user feedback very seriously and will be incorporating this feedback into our development. Karin also received incredible feedback from office staff, including suggested improvements for the scheduler and tracking authorizations. Sending letters with attachments to outside providers.Tagging documents and patients for easy reference.Using post-dated messages to set patient reminders and alerts.A few useful nuggets that emerged from the conversation included: Office staff joined Karin Feng (Elation Team Member and former Elation user and office manager) as she answered their questions about how to save time at the office. What’s your favorite thing about the design of Elation’s interface? “If I click this red (urgent) button, I get a call within 30 minutes, and they fix whatever’s wrong.” Dr. Abramson cited Elation’s support, built right into the app. A lot of EHRs are heavy into templating and as a result, a lot of the notes that are generated are meaningless.” Instead, “I’m updating their longitudinal history and then pulling it into my note while I’m seeing the patient.” That way, “it keeps me honest. Paul Abramson (Board Certified Family Medicine and Addiction Medicine and Elation power user) shared how he has used Elation’s “deceptively simple” interface to avoid problems plaguing other EHRs.īecause Elation allows for efficient curation of a patient’s longitudinal history, he no longer needs to rely on heavy templating. Have your own “top three”? Send them our way.ĭr. Fong can send referrals easily and quickly while including better information, helping his patients receive more informed care from specialists. With Elation’s built-in provider directory (described here), Dr. This has translated into better understanding and outcomes. Fong gain more trust and respect from patients and their families. managing multiple problems, reviewing incoming reports), Passport has helped Dr. Because Passport users can more easily see how much work the physician puts into their care (e.g.
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